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Forum Discussion

Soonjas's avatar
Soonjas
Helpful | Level 6
4 years ago

Slow upload speeds on Windows 7

I am experiencing the super slow upload speed via Dropbox desktop App ( v 120.4.4598 ) and I am running Windows 7. It used to be good and only recently noticed super slow upload speed. Funny thing is...
Desktop
Sync
upload
Web
  • Soonjas's avatar
    Soonjas
    4 years ago

    Just to let everyone know that the latest Dropbox version has seems to fixed my issue of slow uploads (please refer original post https://www.dropboxforum.com/t5/Dropbox-files-folders/Does-Dropbox-limit-the-upload-speed-Very-Slow-uploads/m-p/519825 ) 

     

    I am now getting great upload speeds via Dropbox desktop App. Now my Dropbox desktop app is version 127.4.4265 on Windows 7. As previously mentioned, this issue seems to be on Windows 7 and had problems with v 120.4.4598 .

    In conclusion, and evidence by my testing on various devices, it is the Dropbox app that had restricted the upload speed!!!!!!!!!!!!!! Jay  please take note.

xerkon's avatar
xerkon
Helpful | Level 5

Dropbox is uploading at about 1/10th of the speed of my upload connection. I ran an Ookla speed test while dropbox was uploading and you can see my results below. The speed test says I have a 9 MBps upload speed and dropbox is uploading at 1 MBps. Any ideas?

I'm using the desktop installation on Windows 7.

 

unitiakash's avatar
unitiakash
New member | Level 2
4 years ago

Hi team,

I am having issue with uploading files to drobox and  when i check speed test that are within specification 

 

My Isp is not able to address the issue as we have tried uploading via browser and desktop app as well on computer but the uploading speed is typically slow 

 

I have confirmed all the settings are intact in my drobox as the bandwidth is not limited and all other settings are intact

 

Now what troubleshooting my isp should do to address the issue as the speed test and tracert everything is within specification and can not see any packet loss as well

 

Thanks in advance 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Hi unitiakash, welcome to our Community!

    Let me ask, is it possible that a proxy, VPN, firewall, security software, or even your ISP/router is blocking communication to the Dropbox domains? 

    Also, does this happen with all of your files? 

    Let me know more!
  • tiffany31's avatar
    tiffany31
    New member | Level 2
    3 years ago

    I'm faced this problem before, my upload speed goes 8-10 kbps then i use a vpn and turns in mbps , try a vpn .

    • Jul1ans's avatar
      Jul1ans
      New member | Level 2
      3 years ago

      I solved the slow uplaod issue by getting a VPN and changing my location. I tried so many things and nothing worked, not sure why this works but it does!

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