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Silvarthur's avatar
Silvarthur
Explorer | Level 4
4 months ago

Sharing was suspended due to a violation of Dropbox's Terms of Service

Hello, I've been having trouble sharing a file or folder: Can’t share file or folder. We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Us...
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  • Walter's avatar
    Walter
    4 months ago

    Sure thing @Silvarthur - you've got :envelope: 

Silvarthur's avatar
Silvarthur
Explorer | Level 4
Sure, so I’m waiting for your email.

Best regards
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Sure thing @Silvarthur - you've got :envelope: 

  • Jaco_Vorster's avatar
    Jaco_Vorster
    New member | Level 2
    3 months ago

    Hi, did you manage to get this resolved?
    I have the same problem.
    We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.

    • Silvarthur's avatar
      Silvarthur
      Explorer | Level 4
      3 months ago
      Hi, so the support was able to unlock the blocked functonalities.
    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      Hey Jaco_Vorster, I hope you're doing well! 

       

      I'd be happy to reach out to you internally, in order for us to resolve this. 

       

      Let me know more! 

      • riscking's avatar
        riscking
        New member | Level 2
        3 months ago

        Hello, I have the same problem. I've had the account for years and I haven't shared anything, but I was just about to start using it again and I got that error. Thank you very much

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