We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
CAMP
7 years agoExplorer | Level 4
Sharing Folders - is there a limit?
I have only used 53 GB of my 1 TB of space on Dropbox. I've shared several folders with a work colleague but she is now getting messages that her dropbox is full. She does not have a subscription. Is...
- 7 years ago
Hey there CAMP - let me clarify this for you!
In short, yes there is; her own account's quota allowance yet you can share a link to the folder with her and then have her upload the files after she has edited them(if needed) through a file request you'd need to open up from your end.
Read on for more context and possible solutions :wink:
SpoilerA Dropbox account's quota is calculated based on the total contents of your Dropbox, which includes shared folders. A Dropbox account can't sync more than its quota, so a 2 GB account can't sync more than 2 GB, including the space taken up by shared folders. Because every member of a shared folder can add and modify the files in the shared folder, the shared folder takes up space in each member's account. This policy exists to prevent people from giving themselves unlimited space by stacking Basic accounts and shared folders.
If you'd like to share a folder without impacting the recipient's quota, you can share a link to the folder, instead which allows users to view or download a one-way, read-only copy of the folder.
If you'd like others to upload files to your Dropbox account without impacting the submitters quota, you can send a file request which enables a requester to have files uploaded to their Dropbox account by other individuals.
If she just needs a little more space on her own account, you can have her visit the following pages on our website to see how our users can earn bonus space:
- Earn bonus space by learning about Dropbox: https://www.dropbox.com/gs
- Earn bonus space by referring people to Dropbox: https://www.dropbox.com/referrals
- Earn bonus space by telling people about Dropbox: https://www.dropbox.com/free
Finally, if you are interested in sharing a quota pool between multiple users, we do have a Dropbox Business subscription. You can read more about Dropbox Business on our website here: https://www.dropbox.com/business
I hope this helps to some extent and please let me know if there's anything else you'd like to ask!
Walter
Dropbox Staff
Hey there CAMP - let me clarify this for you!
In short, yes there is; her own account's quota allowance yet you can share a link to the folder with her and then have her upload the files after she has edited them(if needed) through a file request you'd need to open up from your end.
Read on for more context and possible solutions :wink:
Spoiler
A Dropbox account's quota is calculated based on the total contents of your Dropbox, which includes shared folders. A Dropbox account can't sync more than its quota, so a 2 GB account can't sync more than 2 GB, including the space taken up by shared folders. Because every member of a shared folder can add and modify the files in the shared folder, the shared folder takes up space in each member's account. This policy exists to prevent people from giving themselves unlimited space by stacking Basic accounts and shared folders.
If you'd like to share a folder without impacting the recipient's quota, you can share a link to the folder, instead which allows users to view or download a one-way, read-only copy of the folder.
If you'd like others to upload files to your Dropbox account without impacting the submitters quota, you can send a file request which enables a requester to have files uploaded to their Dropbox account by other individuals.
If she just needs a little more space on her own account, you can have her visit the following pages on our website to see how our users can earn bonus space:
- Earn bonus space by learning about Dropbox: https://www.dropbox.com/gs
- Earn bonus space by referring people to Dropbox: https://www.dropbox.com/referrals
- Earn bonus space by telling people about Dropbox: https://www.dropbox.com/free
Finally, if you are interested in sharing a quota pool between multiple users, we do have a Dropbox Business subscription. You can read more about Dropbox Business on our website here: https://www.dropbox.com/business
I hope this helps to some extent and please let me know if there's anything else you'd like to ask!
CAMP
7 years agoExplorer | Level 4
Thanks Walter. It does help. The once piece that I was missing was that her limit is 2GB without paying for a plan and she's just over that. The challenge is that we jointly work on projects, and she would have to request the files from me versus just going into dropbox and completing the work.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!