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Forum Discussion
Sharing files doesn't work for another person. It redirects them on the web.
Hello, I have a Mac the person I shared a file has Windows. When he tries opening shared files he can't, he says when he clicks of the file it has the web sign and doesn't open.
T/hank you
Mark
Super User II
Super User IIWhat type of files? Does he have a suitable program to open them?
PDF files. He has Windows, but he doesn't have issues opening shared files from other people, just mines.
- Megan
Dropbox Staff
Hey madman73, I hope you're doing well!
What steps did you follow on your end, in order to share the file with the other person?
I'm trying to identify if you used a shared link, shared the file directly or if you did it using a different method.
Also, when the person is re-directed to the web, what do they see there?
Let me know more!
