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Forum Discussion

Keke3's avatar
Keke3
Explorer | Level 4
7 years ago

Sharing a File With Someone Who Doesn't Have Dropbox Installed

I'd like to send a link to share a file with a customer without requiring them to login to Dropbox. Is that possible?
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  • Lusil's avatar
    Lusil
    7 years ago
    Hey Keke3!
     
    To invite multiple users to a folder or file, you’ll have to enter their email addresses separately. 
     
    If they are getting prompted to sign it, could it be that you’re sending them a shared folder instead of sending them a shared link to the folder?
     
    As Rich also mentions, you can find more info about what a shared link is and how to create it here. 
     
    Let us know of any updates! :grinning:
JohnDeLange's avatar
JohnDeLange
Explorer | Level 4

Dear community,

 

I want to share my photo folder with friends. Some have Dropbox, some don't. If they use the link they get the question "Get member of map" or "Look for example of this map". In the first option they get a copy in their Dropbox. That I don't want and also the friends don't want that, because it takes space of their Dropbox volume.

The second case is perfect. However is it possible that my friends immediately go to the example option without receiving the choice of the two options?

Kind regards, John

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey JohnDeLange, it sounds like you're sending your recipients a "can edit" link, instead of a "can view" one.

 

Make sure to use these steps and your recipients should be able to access the folder without being asked to join.

  • JohnDeLange's avatar
    JohnDeLange
    Explorer | Level 4
    2 years ago

    Hi Hannah,

     

    thank you for your reaction. I had used a "can view" link. To be sure I tried it again. The effect for the recipient remains the same. He has to make a choice instead of viewing the photo overview immediately. Do you have any other option?

    Kind regards, John

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Could you attach a screenshot, while hiding any names or emails, showing that they're seeing on their end when they open the shared link?

      • JohnDeLange's avatar
        JohnDeLange
        Explorer | Level 4
        2 years ago

        Hi Jay,

        Below you will find the screenshot. This friend has an active Dropbox on his phone. I hope it helps, because it is in Dutch.

        Thank you in advance for your support.

        Kind regards, John

         

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