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Keke3's avatar
Keke3
Explorer | Level 4
7 years ago

Sharing a File With Someone Who Doesn't Have Dropbox Installed

I'd like to send a link to share a file with a customer without requiring them to login to Dropbox. Is that possible?
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  • Lusil's avatar
    Lusil
    7 years ago
    Hey Keke3!
     
    To invite multiple users to a folder or file, you’ll have to enter their email addresses separately. 
     
    If they are getting prompted to sign it, could it be that you’re sending them a shared folder instead of sending them a shared link to the folder?
     
    As Rich also mentions, you can find more info about what a shared link is and how to create it here. 
     
    Let us know of any updates! :grinning:
JohnDeLange's avatar
JohnDeLange
Explorer | Level 4
2 years ago

Dear community,

 

I want to share my photo folder with friends. Some have Dropbox, some don't. If they use the link they get the question "Get member of map" or "Look for example of this map". In the first option they get a copy in their Dropbox. That I don't want and also the friends don't want that, because it takes space of their Dropbox volume.

The second case is perfect. However is it possible that my friends immediately go to the example option without receiving the choice of the two options?

Kind regards, John

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey JohnDeLange, it sounds like you're sending your recipients a "can edit" link, instead of a "can view" one.

     

    Make sure to use these steps and your recipients should be able to access the folder without being asked to join.

    • JohnDeLange's avatar
      JohnDeLange
      Explorer | Level 4
      2 years ago

      Hi Hannah,

       

      thank you for your reaction. I had used a "can view" link. To be sure I tried it again. The effect for the recipient remains the same. He has to make a choice instead of viewing the photo overview immediately. Do you have any other option?

      Kind regards, John

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Could you attach a screenshot, while hiding any names or emails, showing that they're seeing on their end when they open the shared link?

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