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Keke3's avatar
Keke3
Explorer | Level 4
7 years ago

Sharing a File With Someone Who Doesn't Have Dropbox Installed

I'd like to send a link to share a file with a customer without requiring them to login to Dropbox. Is that possible?
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  • Lusil's avatar
    Lusil
    7 years ago
    Hey Keke3!
     
    To invite multiple users to a folder or file, you’ll have to enter their email addresses separately. 
     
    If they are getting prompted to sign it, could it be that you’re sending them a shared folder instead of sending them a shared link to the folder?
     
    As Rich also mentions, you can find more info about what a shared link is and how to create it here. 
     
    Let us know of any updates! :grinning:
  • Keke3's avatar
    Keke3
    Explorer | Level 4
    7 years ago

    I sent a link but it is asking them to log into Dropbox. I believe it has to do with my folder arrangement. Do you need to invite each person to the folder? 

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago
      Hey Keke3!
       
      To invite multiple users to a folder or file, you’ll have to enter their email addresses separately. 
       
      If they are getting prompted to sign it, could it be that you’re sending them a shared folder instead of sending them a shared link to the folder?
       
      As Rich also mentions, you can find more info about what a shared link is and how to create it here. 
       
      Let us know of any updates! :grinning:
      • Keke3's avatar
        Keke3
        Explorer | Level 4
        7 years ago

        Thank you!

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