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michaelkareev's avatar
michaelkareev
Explorer | Level 4
2 years ago

September 2023: cannot find Vault in the Iphone App

I'm using the latest version and the layout of the Iphone app has completely changed. As such, I cannot find the vault folder. It's still accessible via the web version. I've read the posts here and ...
Desktop
Dropbox Plus
Dropbox Vault
Mobile
  • Megan's avatar
    Megan
    2 years ago

    Hi michaelkareev, can you clarify the precise OS, and Dropbox version that you're using on your end? 

     

    If I were you, I'd also clear the app's cache -you can do this by accessing the Dropbox settings within the app- and then sign out, and back into the app. 

michaelkareev's avatar
michaelkareev
Explorer | Level 4

Jay,

Under "Files" there are "Upload", "Folder", "Scan"

and then a list of the files. No Vault, though.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi michaelkareev, can you clarify the precise OS, and Dropbox version that you're using on your end? 

 

If I were you, I'd also clear the app's cache -you can do this by accessing the Dropbox settings within the app- and then sign out, and back into the app. 

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