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Forum Discussion
"Send a copy" isn't showing as an option on my Windows context menu
hello folks, i don't see the option of ""Send a copy" in the menu in desktop anymore:
I am having the same issue! The "Send a copy" is only in the dropdown menu when you right click folders, but if you right click a file, it does not give you the option to "Send a Copy." This is something I use daily and one of the only reasons I use Dropbox. For the past few months every week on Mondays I have issues with it disappearing. Normally uninstalling and reinstalling works but this week it didn't. It's becoming an inconvenience, and I may have to switch file transfer software if it doesn't get fixed.
I am running Dropbox 199.4.6287 and Windows 10 Pro
- Walter
Dropbox Staff
Hey CLoeffler2 - thanks for bringing this to our attention.
Could you please send us a screenshot of the options you get when you right click on your files in the Dropbox folder and let us know if you've tried rebooting your computer and quitting and relaunching the app as well?
Is the app 'up to date' by the way or syncing perhaps?
Any additional information is more than welcome!
I've restarted my computer.
I've uninstalled the application, restarted my computer, reinstalled the application,
I've uninstalled the application, cleared the registry, restarted my computer, re downloaded the software.
The first picture shows right clicking on the folder and the "Send a copy" option appears, but not when I click on an individual file(the second picture).
- Mark
Super User II
Hi CLoeffler2 as none of the Dropbox context menu is appearing for the second image are those files within the Dropbox directory?
