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Steven L.27's avatar
Steven L.27
New member | Level 2
9 years ago

Selective sync does not load folders

OS: macOS Sierra 10.12 I am unable to use selective sync. I open Dropbox Preferences > Account and click on Change Settings for Selective Sync. Dropbox opens a window and it says "Loading more fold...
Sync
Matthew J.4's avatar
Matthew J.4
New member | Level 1
9 years ago

I can confirm this issue is also happening in Windows 10. I wiped my drive and installed a fresh copy of Windows 10, and then Dropbox, and it's stuck on the Selective Sync "Loading more folders". Also, nothing is syncing from my Dropbox.

I have another Dropbox account with only a few folders and tried to link that account instead on the same computer - that does work, almost instantly. It's a free account. The other account (which isn't working with Selective Sync and sync) is a paid Pro account. Go figure.

The same issue is happening to me on MacOS Sierra (Selective Sync stuck at "Loading more folders").

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