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Forum Discussion

Michael Schwaninger

Explorer | Level 3

2 years ago

Solved

Too much cloud storage

Hello,

I has loggt into my account after 3 Years and I was surpriced that I have 105 GB cloud storage but normaly I should have 2 GB with the Basic Sub.

Could someone help me with this? And also there stands that I have made a partner action from which I don´t know.

4 Replies

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When scanning a document from my phone, there was a setting to reduce the file size. I keep copious records and would prefer not to save a 6mb text document. Is the setting buried somewhere?

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When scanning a document from my phone, there was a setting to reduce the file size. I keep copious records and would prefer not to save a 6mb text document. Is the setting buried somewhere?

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Scans on v334.2 iOS, can’t limit size","moderationData":{"__ref":"ModerationData:moderation_data:694365"},"body":"

Hey knik007, thanks for joining our Community!

After you scan your document and then tap on \"next\", there should be a bar for you to drag to adjust the image quality.

You can set it to low, medium or high quality and the file size will get adjusted accordingly automatically.

I hope this helps, but if you have any questions, please let us know.

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Hey Kjell1, I moved your post to this thread, which seems to be echoing your issue as well. Is this true for you too?

Can both you and you knik007 tap on \"account\", then on the gear icon and then on \"clear cache\" to see if that helps?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":4,"postTime":"2023-06-26T22:49:50.243-07:00","lastPublishTime":"2023-06-26T22:49:50.243-07:00","metrics":{"__typename":"MessageMetrics","views":1463},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:694303/message:694604","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1718577":{"__typename":"User","id":"user:1718577","uid":1718577,"login":"Kjell1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-06-26T18:27:42.259-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:1718577"},"ModerationData:moderation_data:694585":{"__typename":"ModerationData","id":"moderation_data:694585","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:694585":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1718577"},"id":"message:694585","revisionNum":1,"uid":694585,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumTopicMessage:message:694303"},"conversation":{"__ref":"Conversation:conversation:694303"},"subject":"Re: Scans on v334.2 iOS, can’t limit size","moderationData":{"__ref":"ModerationData:moderation_data:694585"},"body":"I am using iOS 16.3.1 and lates version mobile app of Dropbox.
I can no longer reduce size of what I scan. Small receipts scan as 2.4Mb !
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