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knik007

Explorer | Level 4

2 years ago

Scans on v334.2 iOS, can’t limit size

When scanning a document from my phone, there was a setting to reduce the file size. I keep copious records and would prefer not to save a 6mb text document. Is the setting buried somewhere?

Mobile

sync

upload

8 Replies

Hannah
Dropbox Staff
2 years ago
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Hey knik007, thanks for joining our Community!

After you scan your document and then tap on "next", there should be a bar for you to drag to adjust the image quality.

You can set it to low, medium or high quality and the file size will get adjusted accordingly automatically.

I hope this helps, but if you have any questions, please let us know.
- knik007
  Explorer | Level 4
  2 years ago
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  That’s how it’s worked for a while. The app was recently updated to 334.2.2, and now the quality slider is absent. Is there any plan to restore the quality selection?
  - Hannah
    Dropbox Staff
    2 years ago
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    Hey Kjell1, I moved your post to this thread, which seems to be echoing your issue as well. Is this true for you too?
    
    Can both you and you knik007 tap on "account", then on the gear icon and then on "clear cache" to see if that helps?
Kjell1
Explorer | Level 4
2 years ago
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I am using iOS 16.3.1 and lates version mobile app of Dropbox.
I can no longer reduce size of what I scan. Small receipts scan as 2.4Mb !
How can we get ability to reduce the size of these scans?

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When scanning a document from my phone, there was a setting to reduce the file size. I keep copious records and would prefer not to save a 6mb text document. Is the setting buried somewhere?

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When scanning a document from my phone, there was a setting to reduce the file size. I keep copious records and would prefer not to save a 6mb text document. Is the setting buried somewhere?

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Scans on v334.2 iOS, can’t limit size","moderationData":{"__ref":"ModerationData:moderation_data:694365"},"body":"

Hey knik007, thanks for joining our Community!

After you scan your document and then tap on \"next\", there should be a bar for you to drag to adjust the image quality.

You can set it to low, medium or high quality and the file size will get adjusted accordingly automatically.

I hope this helps, but if you have any questions, please let us know.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2023-06-26T05:09:31.570-07:00","lastPublishTime":"2023-06-26T05:09:31.570-07:00","metrics":{"__typename":"MessageMetrics","views":1507},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:694303/message:694365","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDY5NDQ0Myw2OTQ0NDM","node":{"__ref":"ForumReplyMessage:message:694443"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:694443":{"__typename":"ModerationData","id":"moderation_data:694443","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:694443":{"__typename":"ForumReplyMessage","uid":694443,"id":"message:694443","revisionNum":1,"author":{"__ref":"User:user:1718122"},"readOnly":false,"repliesCount":5,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:694365"},"conversation":{"__ref":"Conversation:conversation:694303"},"subject":"Re: Scans on v334.2 iOS, can’t limit size","moderationData":{"__ref":"ModerationData:moderation_data:694443"},"body":"That’s how it’s worked for a while. The app was recently updated to 334.2.2, and now the quality slider is absent. Is there any plan to restore the quality selection?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"166","kudosSumWeight":0,"postTime":"2023-06-26T08:17:46.974-07:00","lastPublishTime":"2023-06-26T08:17:46.974-07:00","metrics":{"__typename":"MessageMetrics","views":1493},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:694303/message:694443","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDY5NDYwNCw2OTQ2MDQ","node":{"__ref":"ForumReplyMessage:message:694604"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:694604":{"__typename":"ModerationData","id":"moderation_data:694604","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:694604":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:696151"},"id":"message:694604","revisionNum":1,"uid":694604,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:694443"},"conversation":{"__ref":"Conversation:conversation:694303"},"subject":"Re: Scans on v334.2 iOS, can’t limit size","moderationData":{"__ref":"ModerationData:moderation_data:694604"},"body":"

Hey Kjell1, I moved your post to this thread, which seems to be echoing your issue as well. Is this true for you too?

Can both you and you knik007 tap on \"account\", then on the gear icon and then on \"clear cache\" to see if that helps?

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I can no longer reduce size of what I scan. Small receipts scan as 2.4Mb !
How can we get ability to reduce the size of these scans?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"197","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-26T18:51:37.689-07:00","lastPublishTime":"2023-06-26T18:51:37.689-07:00","metrics":{"__typename":"MessageMetrics","views":1484},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:694303/message:694585","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1740743306833":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1740743306833","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1740743306833":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1740743306833","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. 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