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Right Click to Copy Link won't work
I have unlinked my computer, relinked my computer, uninstalled dropbox, reinstalled, dropbox, updated my computer, restarted my computer.... you name it! And I STILL don't see the green check marks n...
I've sent you how it appears in Finder (which is on Dropbox) and no green ticks anywhere. Here it is again zoomed in but I've blurred file names for privacy.
Walter
Dropbox Staff
Dropbox StaffThanks for the additional screenshot SassyLang - much appreciated!
Could you please let me know the desktop app's version too? For example, our latest, stable version is 150.4.5000 - which version are you running on the affected device?
While we're at it, note that you can check if a third-party application is causing this issue with the following steps:
1. Save any files and quit ALL programs.
2. Completely quit and close any third-party cloud service applications, such as Google Drive, OneDrive, or others.
3. Quit Dropbox:
- Click the Dropbox icon in the menu bar at the top of your screen
- Click on your profile picture or initials to the right of the search bar and select 'Quit Dropbox'
4. Relaunch “Finder” using the following steps:
- Click on the Apple icon in the top left of your screen
- Click on "force quit"
- Select “Finder,” then click "Relaunch"
5. Restart the Dropbox application.
If the issue is resolved at this point, it may be due to the third-party applications running on the computer. If the issue persists, or you see that a new application is causing issues, please let us know.
Do you mean this? I sent it before
Is this not the latest version?As for reboot - I did all of this before thinking that it was the latest Mac update that caused this so i needed to flush out any bugs. But to no avail. And it literally stopped the green tick/blue pending stuff from when the last upgrade happened. Not the big upgrade, but the last update (about 4 days ago) that was to "fix" the issue with Mail no longer being able to open documents or files if the program was already running. I'm therefore 99.9999% sure this is a Mac software update that is causing this issue because it's a very rare thing for something like this to happen independently of an upgrade.... Over to you Dropbox. Hopefully you can find a fix soon. Thank you!
- Walter
Ah, sorry - my bad! You had indeed provided the app's version in your previous reply.
It seems that you're using a beta version of the app. Can you see if you get any different results when using our latest stable version from this page?
Note that you may need to disable the 'early releases' from your account's settings online first.
Let me know of any updates SassyLang
That worked! Thank you SO much Walter!
I really appreciate it. It's funny - but in today's climate when SO many new businesses are going online and most products now being offered in the cloud - you guys still offer the best value AND the best customer service.
Have been a Dropbox girl for over 10 years and I'm not going anywhere!
Cheers
Sarah
