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Forum Discussion

COLI's avatar
COLI
New member | Level 2
7 months ago

Remove "Login/SignUp" Popup window from dropbox transfer link

Hello, 

I just now noticed that as a paid user, everytime we send a client of ours a dropbox transfer link with our own branding, it upsells our own clients! With some pop up box about some log in into dropbox. I now that it has a "download only" on the bottom but this is not reseonable.

 

We are users that pay dropbox for a service, dont upsell our own clients.

 

I kindly ask the removal of this feature asap.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there COLI - thanks for taking the time to share your thoughts on this with us.

     

    I've passed your feedback on to the team and you can let us know if you have anything else to add.

     

    Thanks so much!

    • _Joshua's avatar
      _Joshua
      Helpful | Level 6

      Hi Walter, is there any update on when this pop up box will be removed? I have had multiple long time clients ask me why they now have to sign in to download their files. To which I have had to reply with a guide with screenshots on how to download the file.

  • Tobelli's avatar
    Tobelli
    Helpful | Level 6

    I agree with COLI.

    This is advertisment made on my friends/clients.

    This, as a paying customer, is unacceptable.

    This needs to be removed.

    Thank you

    • Tobelli's avatar
      Tobelli
      Helpful | Level 6
      This is my greatest complain about Dropbox and the reason I do not recommend it as a cloud service to friends.

      Also this might finally be the reason I will. Switch to another cloud provider.
      • Tobelli's avatar
        Tobelli
        Helpful | Level 6

        Walter a part from noting the issue is there anything going to be done about it? When will the ad be removed?