We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

karenw72's avatar
karenw72
New member | Level 2
7 years ago

Remove file extensions from file name

Hi

 

For some reason my drop name includes the file type in the name of the document in dropbox ie:-

I save a document called "karen" and it now has to be saved as "karen.msg" or "karen.pdf" dependent on what type of file it is.  I used to be able to just call the file karen.  How can I term the .extension bit off please.

Thank you

Desktop
Sync
Web
  • Lusil's avatar
    Lusil
    7 years ago
    Hi there karenw72!
     
    Currently, excluding file extensions in the Dropbox website is not available as it would result in your file unable to be previewed. I’d be more than happy though to pass your comments along to the dev team for review. 
     
    If you’re having this issue on the Dropbox desktop app, you should be able to find some answers online on ways you can hide file extensions on your OS. 
     
    Let me know if you have any other questions. Thanks! :sunglasses:
  • Rich's avatar
    Rich
    7 years ago
    kazzw72 wrote:

    I didn't have file extensions on file names before yesterday?

    Just for clarification, are you referring to when you view files on the Dropbox website, or within the folders on your computer? If this is within the folders on your computer, then that's a function of your operating system, as Lusil mentioned. There's a setting within your operating system that controls this. On a Mac, it's in Finder Preferences. On Windows, it's in File Explorer Options. Dropbox doesn't control this at all.

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hi there karenw72!
     
    Currently, excluding file extensions in the Dropbox website is not available as it would result in your file unable to be previewed. I’d be more than happy though to pass your comments along to the dev team for review. 
     
    If you’re having this issue on the Dropbox desktop app, you should be able to find some answers online on ways you can hide file extensions on your OS. 
     
    Let me know if you have any other questions. Thanks! :sunglasses:
    • kazzw72's avatar
      kazzw72
      Helpful | Level 5
      7 years ago

      So has there been an update?  I didn't have file extensions on file names before yesterday?

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        7 years ago
         
        This change could have been affected by a number of factors, including even an update of your OS, but it shouldn’t be related to the Dropbox desktop app as updates shouldn’t change your system’s settings. Since hiding your file extensions is manageable from your system’s settings, I’d recommend following that route. 
         
        If you have any other questions, don’t hesitate to get back to me. Cheers! :innocent:
    • martine_nbcc's avatar
      martine_nbcc
      New member | Level 2
      3 years ago

      I don't know if this is possible, but I have just had a request from someone on my team regarding file extension while working with and renaming files on Dropbox.com (not in the desktop version). I would like to formally request that this is sent to the development team, that each user can have the option of hiding the file extension while working on the cloud.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago
        Hey martine_nbcc - thanks for joining the discussion here.

        I just wanted to mention that you can post your ideas and feature requests in our Share an Idea section of the Community.

         

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!