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karenw72's avatar
karenw72
New member | Level 2
7 years ago

Remove file extensions from file name

Hi   For some reason my drop name includes the file type in the name of the document in dropbox ie:- I save a document called "karen" and it now has to be saved as "karen.msg" or "karen.pdf" depen...
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  • Lusil's avatar
    Lusil
    7 years ago
    Hi there karenw72!
     
    Currently, excluding file extensions in the Dropbox website is not available as it would result in your file unable to be previewed. I’d be more than happy though to pass your comments along to the dev team for review. 
     
    If you’re having this issue on the Dropbox desktop app, you should be able to find some answers online on ways you can hide file extensions on your OS. 
     
    Let me know if you have any other questions. Thanks! :sunglasses:
  • Rich's avatar
    Rich
    7 years ago
    kazzw72 wrote:

    I didn't have file extensions on file names before yesterday?

    Just for clarification, are you referring to when you view files on the Dropbox website, or within the folders on your computer? If this is within the folders on your computer, then that's a function of your operating system, as Lusil mentioned. There's a setting within your operating system that controls this. On a Mac, it's in Finder Preferences. On Windows, it's in File Explorer Options. Dropbox doesn't control this at all.

kazzw72's avatar
kazzw72
Helpful | Level 5

So has there been an update?  I didn't have file extensions on file names before yesterday?

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
7 years ago
 
This change could have been affected by a number of factors, including even an update of your OS, but it shouldn’t be related to the Dropbox desktop app as updates shouldn’t change your system’s settings. Since hiding your file extensions is manageable from your system’s settings, I’d recommend following that route. 
 
If you have any other questions, don’t hesitate to get back to me. Cheers! :innocent:

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