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Forum Discussion
x3inspire
7 years agoHelpful | Level 5
Why is my Dropbox upload speed so slow?
Hello guys, does anyone facing problem with slow uploading to Dropbox?
I'm using 1Gbps connection uploading speed max around 3Mb/s, compared with Google Drive with my connection up to 80Mb/s.
...
- 7 years agoHey x3inspire, thanks for reaching out for assistance on the Dropbox Community in regards to your uploading issue, I hope you’re doing well today!Firstly, I’d like to thank you for all your cooperation & prompt replies here, let me follow-up from where you’ve left off previously.In order to make sure I understand correctly, can you please clarify if you’re uploading your files using the web interface or the desktop Dropbox application? Based on your screenshot, it’s my understanding that you’re using the website to get your files online, therefore I’d like to ask you if you’re getting better results on the client. Could you elaborate on how this option has worked for you?Based on your description, you may want to avoid using your desktop to sync your files online, as the default setting could be "Available locally". Please note that you may change this, following the steps outlined below:
- Click the Dropbox icon from the menu bar.
- Click the :gear: icon and select Preferences... from the menu.
- Click Sync :arrows_counterclockwise:.
- Choose your work Dropbox account.
- Change the selection for Smart Sync Default to the last option:
- Admin default: the default setting chosen by your team admin.
- Local: all new content downloads to your computer.
- Online-only: manually download files to your computer when you need them.
Following, I’ve made sure to run a search on our system on my end & I’ve located your open ticket. In order to expedite matters, I’ve raised your support priority internally & I’ve notified my colleague handling the case on your comments, so as to find a viable solution together.They’ll get back in touch with you on this discussion & rest assured that they’ll do their best to help you over.I hope that this is helpful to you. Please let me know on how you’d like us to proceed on this discussion & I’ll make sure to check back to you & help you on this matter in any way I can. Happy Monday![This thread is now closed. If you have a similar or new question, you can ask here]
alissa914
Collaborator | Level 9
I was using my Synology NAS with the great Dropbox client in there. It was getting 45MB/sec upstream (I have 840Mb/ upload speed with FIOS).... so that's 360Mb/sec. It uploaded my 740GB collection in about 12 hours or so? I didn't check how long it took but I set it up after getting annoyed that Amazon Drive lost 20 of my videos and paid to go back to Dropbox where I had 30 days file retention -- Amazon Drive completely lost the files and I couldn't get them back otherwise. I set it up at 4am and when I checked around 4pm, it said it was already done.
If there's a cap, it could be on your machine or at your ISP. Maybe if you try uploading via Wifi it goes slower? I wired my PC here with a Cat6 cable into a 7-port switch and then with one cable into the cable modem across the room. Speeds are much faster than with any other provider I've used.
x3inspire
7 years agoHelpful | Level 5
This is my speedtest result http://www.speedtest.net/result/7326491234
Take a look the upload speed compared with Google Drive
- Jane7 years agoDropbox StaffHey x3inspire, thanks for reaching out for assistance on the Dropbox Community in regards to your uploading issue, I hope you’re doing well today!Firstly, I’d like to thank you for all your cooperation & prompt replies here, let me follow-up from where you’ve left off previously.In order to make sure I understand correctly, can you please clarify if you’re uploading your files using the web interface or the desktop Dropbox application? Based on your screenshot, it’s my understanding that you’re using the website to get your files online, therefore I’d like to ask you if you’re getting better results on the client. Could you elaborate on how this option has worked for you?Based on your description, you may want to avoid using your desktop to sync your files online, as the default setting could be "Available locally". Please note that you may change this, following the steps outlined below:
- Click the Dropbox icon from the menu bar.
- Click the :gear: icon and select Preferences... from the menu.
- Click Sync :arrows_counterclockwise:.
- Choose your work Dropbox account.
- Change the selection for Smart Sync Default to the last option:
- Admin default: the default setting chosen by your team admin.
- Local: all new content downloads to your computer.
- Online-only: manually download files to your computer when you need them.
Following, I’ve made sure to run a search on our system on my end & I’ve located your open ticket. In order to expedite matters, I’ve raised your support priority internally & I’ve notified my colleague handling the case on your comments, so as to find a viable solution together.They’ll get back in touch with you on this discussion & rest assured that they’ll do their best to help you over.I hope that this is helpful to you. Please let me know on how you’d like us to proceed on this discussion & I’ll make sure to check back to you & help you on this matter in any way I can. Happy Monday![This thread is now closed. If you have a similar or new question, you can ask here]
- alissa9147 years agoCollaborator | Level 9
I don't use Google Drive so I can't say if I get the same results. For me, I turn on my Synology NAS, put the files on my drive there, and the system takes care of syncing it to Dropbox. I can have it do 10 files at the same time and each one goes for about 5MB each.... but it does 10 at the same time. Not sure if you're referring to individual upload speed but in terms of syncing a ton of files over, I seem to do OK and pretty much always have. I think sometimes it even matches it up to files in the Deleted files folder and pulls them out to avoid having to use network traffic if it has a match..... When I started to put my files back on Dropbox, it often said "Merged" instead of "Uploaded" as most of those files hadn't changed since I pulled them off 30 days ago.
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