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Forum Discussion
JoeJenny F.
10 months agoNew member | Level 2
Urgent: Syncing wrong direction!
Problem: Dropbox was not syncing. It was stuck on Indexing at 307 files. Comparing files on my laptop to files on Dropbox.com, it appears that it has not synced properly for many months. Solution ...
Pikamander2
10 months agoExperienced | Level 13
If there have been syncing issues, then Dropbox may have trouble determining which versions of the files are the correct ones. Depending on how many file conflicts there are, you may have to fix it by hand.
I would recommend pausing the syncing process and making an external backup of all the files in question, at which point you can let Dropbox finish syncing and then replace any incorrect files with the newer ones. You may also be able to use the version history feature for some file types.
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