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Forum Discussion

mcfinney's avatar
mcfinney
Helpful | Level 6
6 years ago

Time Left in Sync has been removed from the desktop app

The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me t...
Desktop
Sync
  • Emma's avatar
    Emma
    6 years ago
    LuisA1 wrote:
    Hi everyone,
     
    I’m a member of the Dropbox desktop application team.
     
    First off, I’d like to thank you all for your feedback on this. 
     
    Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.
     
    That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!
     
    Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available. 
     
    We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you! 

    Hi all, 

    I've checked with the team and this has been released to the current stable version v73. 

    It is available now for download, but your devices should also automatically be updated to this version soon.

    Thanks once again for your patience and feedback!

ElJayBronxNY's avatar
ElJayBronxNY
Helpful | Level 6

I think it goes beyond the push-to-next-tier issue. BEFORE they dropped the feature, I was noticing longer upload times. I have VERY fast internet speed so that was not a good thing to see. I think if they don't tell you the predictive time, and substantially deliver on that time, it's harder to complain that the upload service has gotten substantially slower. That cuts down on customer-service chats (or figuring out clever things for CS to tell us when we complain about upload or download speed).

alison b.11's avatar
alison b.11
Helpful | Level 5
6 years ago

You make a very good point.

There was also the "remove from all your devices?" that arose a couple of months ago when taking files out of desktop app  -- and maybe website too -- can't remember what the earlier iteration did, but this notification was new...whole thing is weird and opaque and I'm completely over db's corporate attitude. Blurgh.

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