You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
TFCtenor1
5 years agoHelpful | Level 5
Synching never stops, says updating for 5 days!
I have DropBox Plus (paid plan). Have had it for years. I had to re-attach to an existing DropBox folder on my second internal hard drive and, after uninstalling and re-installing DropBox and a littl...
- 5 years ago
After weeks and weeks of back and forth I finally received the answer which did work:
Note in the answer below, if your DropBox folder is not in the default location, like on a second Data drive on your machine and not the OS drive, then you will need to modify the DOS commands below as %HOMEPATH% and %APPDATA% and %LOCALAPPDATA% refer to your default (C:\) Drive.
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1) If Dropbox is running:
- Click on the Dropbox icon in the system tray
- Click on your profile picture or initials and select "Quit"
2) Press the Windows Key + R then type "cmd" and press enter to open the Command prompt.
3) Copy and paste the following lines into the Command Prompt, one at a time, and press RETURN after each one. PLEASE make sure you copy and paste these commands(don't type them by hand), as getting them wrong could cause some harm. Also, you can only paste them by right clicking and selecting “Paste”. Don't worry if one of the instructions below fail or you can't find the folder in one of these locations. This is normal.
icacls "%HOMEPATH%\Dropbox" /grant "%USERNAME%":(F) /T
icacls "%APPDATA%\Dropbox" /grant "%USERNAME%":(F) /T
icacls "%LOCALAPPDATA%\Dropbox" /grant "%USERNAME%":(F) /T
NOTE: Please copy/paste the output of each command in a .txt file, in case further troubleshooting is needed.
4) Restart Dropbox from Start -> All Programs. Please also restart your computer.
TFCtenor1
Helpful | Level 5
After weeks and weeks of back and forth I finally received the answer which did work:
Note in the answer below, if your DropBox folder is not in the default location, like on a second Data drive on your machine and not the OS drive, then you will need to modify the DOS commands below as %HOMEPATH% and %APPDATA% and %LOCALAPPDATA% refer to your default (C:\) Drive.
-----------------
1) If Dropbox is running:
- Click on the Dropbox icon in the system tray
- Click on your profile picture or initials and select "Quit"
2) Press the Windows Key + R then type "cmd" and press enter to open the Command prompt.
3) Copy and paste the following lines into the Command Prompt, one at a time, and press RETURN after each one. PLEASE make sure you copy and paste these commands(don't type them by hand), as getting them wrong could cause some harm. Also, you can only paste them by right clicking and selecting “Paste”. Don't worry if one of the instructions below fail or you can't find the folder in one of these locations. This is normal.
icacls "%HOMEPATH%\Dropbox" /grant "%USERNAME%":(F) /T
icacls "%APPDATA%\Dropbox" /grant "%USERNAME%":(F) /T
icacls "%LOCALAPPDATA%\Dropbox" /grant "%USERNAME%":(F) /T
NOTE: Please copy/paste the output of each command in a .txt file, in case further troubleshooting is needed.
4) Restart Dropbox from Start -> All Programs. Please also restart your computer.
alexonskiPGC
4 years agoHelpful | Level 6
I was having problems with Dropbox using 100% of my CPU for long periods of time (typically 7-40 minutes) whenever a sync occurred (e.g. upon restart, wake from sleep, after file saves). I have my Dropbox folders in a nonstandard location in D:\Dropbox, and this problem has been getting increasingly worse over the past year. I am running a 2013 windows 8.1 machine, so not the fastest by today's standards, but this probably makes the problem much more noticeable than for others with newer machines.
I originally found the suggestion to use the first two of the icacls commands suggested here by TFCtenor1 (but not the third) in an older post from 2017 by Jane here:
I tried Jane's suggestion, even though it was not marked as an accepted solution, and to my amazement, the high CPU usage problem is now gone! I have since run the third icacls command noted by TFCtenor1 above, just to be complete.
I suspect that my problem may have been related to the fact that my Dropbox folders are in an nonstandard location. If you are having problems with Dropbox pegging your CPU for long periods of time and you have a nonstandard location for your Dropbox folders, you might want to give this a try.
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