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LauraHunt's avatar
LauraHunt
Helpful | Level 5
6 years ago

Single file with red 'X' won't sync

I'm having a maddening problem since yesterday: without anything having changed in my system, my workflow or my files, all of a sudden there's this one file that refuses to sync. When I open the Drop...
  • LauraHunt's avatar
    LauraHunt
    6 years ago

    Just wanted to let you know that unfortunately, it's happened again. I worked on my files, fired up the Dropbox desktop app in order to back up my changes, and everything synced fine except for that one file again.

    Like I did before, I copied the file to a separate folder on my hard drive, I then deleted it from both my local Dropbox folder and the website, and then I copied the file back to my local Dropbox folder from the separate folder in which I had previously copied it to. Then and only then it synced.

    At least this works, but it's not the most convenient of solutions...

     

    Moderator's note: You can read more about this here too: https://www.dropboxforum.com/t5/Create-upload-and-share/Stuck-syncing-291-files-some-have-red-X-s/td-p/391580