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TooMuch2Do914's avatar
TooMuch2Do914
Explorer | Level 3
6 months ago

Large directory not synching with cloud after OS reinstall

After recovering from a corrupt Windows 11, when I reinstalled Dropbox, most of my directories synchronized and were available both on my laptop and in the cloud.  My 247GB photos directory did not. ...
desktop
sync
Windows
TooMuch2Do914's avatar
TooMuch2Do914
Explorer | Level 3
5 months ago

When I click on the Dropbox app icon to bring it up, I get a tiny circle for a second and then it disappears.  Should I uninstall and reinstall?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    TooMuch2Do914, can you try to reboot your computer first and then try to open your app preferences again? If that doesn’t help either, you can reinstall the Dropbox app next.

    • TooMuch2Do914's avatar
      TooMuch2Do914
      Explorer | Level 3
      5 months ago
      Thanks. I'll try that next.
      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Let us know how this went, and what you tried on your end TooMuch2Do914! 

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