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Forum Discussion
Joe M.10
2 months agoHelpful | Level 7
I can't remove myself from a shared folder I joined
A folder I joined sometime back does not offer the option for me to remove myself. Unfortunately it causing my account to be over capacity.
- 2 months ago
Joe M.10 wrote:
It shows my Dropbox user ID in the permissions box, but only with "can edit" as the only option ...
Go to your Sharing page and click the ellipsis next to the folder in question. Do you see an option that says Remove from Dropbox?
Jay
Dropbox Staff
Could you clarify how you were able to join this folder while not being invited via that specific email?
Did you click the link in the email while logged into that account? Did you need to request access to the folders?
Joe M.10
2 months agoHelpful | Level 7
i clicked "add to Dropbox". I was already logged in.
- Jay2 months agoDropbox Staff
As you mentioned you had two different emails, which account were you signed into when you clicked 'Add to join'? Was it your personal account, or the account they emailed you on?
- Joe M.102 months agoHelpful | Level 7
The other email is not associated with any Dropbox account. In fact, this might point to a security flaw.
- Hannah2 months agoDropbox Staff
Hey Joe M.10, you can't join a shared folder if you're not logged in to Dropbox and you can only login to Dropbox if there's already an account associated with the email you used.
So, it does sound like you have two Dropbox accounts.
A screenshot of what you see, would be really helpful.
You can edit out the names and emails from the screenshot before uploading it.
- Joe M.102 months agoHelpful | Level 7
Yes, of course, you must be logged in to join a folder. I was indeed logged in. No I do not have two Dropbox accounts. It is only my guess that I was invited from a different email that had me thinking this might be the reason I cannot leave. It shows my Dropbox user ID in the permissions box, but only with "can edit" as the only option and no twirl out arrow. Unfortunately, a screenshot is too risky as this involves a legal case.
I do not see an option to insert an image, so here's a link.
https://www.dropbox.com/scl/fi/u8s6b3amsze5g4yfmyr5m/dropbox-permissions-copy.jpg?rlkey=ma73rbbehauyehueh2114j8a0&dl=0
- Rich2 months agoSuper User II
Joe M.10 wrote:
It shows my Dropbox user ID in the permissions box, but only with "can edit" as the only option ...
Go to your Sharing page and click the ellipsis next to the folder in question. Do you see an option that says Remove from Dropbox?
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