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Forum Discussion
FStobacco
2 months agoExplorer | Level 4
How can I share folders with people outside my team?
My work has a Dropbpx business account, and I am admin. I want to create a shared folder within our DB-account to share with external collaborators. And I want to give some of them the persmission to...
FStobacco
Explorer | Level 4
Thank for yout reply Jay.
My workplace has business account with 5 licenses. I am one of them, and I have admin rights. Now I am trying to establish a shared folder with freelancers outside our organisation (and not part of the 5 people with a DB-license). So far so good. The problem starts when I want to enable one of the freelancers to also add external people to this shjared folder. In my admin conconsole I have the following settings:
Share links outside your team - ON
Default acsess for shared links - ANYONE WITH LINK
Default permission for shared links - EDIT
Set an expiration new for links shared outside your team - NONE
Require password for links shared outside your team - OFF
Blanket links restriction - OFF
Transfer - ON
Adding outside folders - ON
Anything I can do, or do I need to buy a licence for the freelancers I want to have the option of adding "outside team member" to our shared folders?
Hannah
2 months agoDropbox Staff
Hey FStobacco, what's the error you're seeing when you try to enable external users to share the folder with other external users, please?
- FStobacco2 months agoExplorer | Level 4
Hi Hannah
I don´t see where I can enable external users to share with other external users. I have the settings as listed above and what I do is:
- I share a folder with extarnal users
- I give them "can edit" priviliges
But when these external users try sharing the folder with other external users they get these messages:
"This can only be shared with the link"
and/or
"You don´t have permission to manage membership on this folder".
- Hannah2 months agoDropbox Staff
Thanks for that, FStobacco.
In the sharing tab of your admin console, in the "sharing externally" section under "direct sharing", can you change the setting to "On (Team + approved)" and then add the emails of the external collaborators, to see if that allows them to edit the folder?
- FStobacco2 months agoExplorer | Level 4
Thanks again Hannah. Doesn´t seem to work unfortunately. I have now changed the settings as you suggested (see attachement #1). But the external user still gets the same messages as I listed above. Is there any changes needed done under "membership approval" maybe (see attchment #2)? Or are these settings aimed at team members only?
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