You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
How can I make my Backup files available offline?
I am running Dropbox Backup on Sonoma 14.5 and in the past few days, suddenly none of my files are available offline.
ALL of my files have a green checkmark icon next to them.
SOME of my files ha...
- Well, it's a tale as old as time.I restarted my computer this morning.That jumpstarted the app to start syncing again, all of the cloud icons went away, and now everything has a green check icon and is available offline, just like I wanted.
Hannah
Dropbox Staff
Dropbox StaffI see, thanks for the update, dropitlikeitshot1.
Can you also make sure that Dropbox has full disk access on the computer, to see if that helps?
Full disc access was already enabled.
- Hannah
That's pretty strange behavior, indeed.
Would you mind sending us a screenshot of the files in your backup folder, so we can take a look?
Please edit out any personal/sensitive info/file names from the screenshot, before uploading it.
- Nancy
Sorry to jump in here, dropitlikeitshot1. Can you also upload a screenshot of what you see when trying to access one of your offline files? I'd like to have a visual and investigate further.
Also, can you provide the filepath of said file? You mention that these are backup files, but are they located within a folder that you've backed up this way to Dropbox?
