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Forum Discussion

tankbar's avatar
tankbar
Explorer | Level 3
9 months ago

File Sync to new PC - for offline availability

Hi there - I have had my PC replaced and setup Dropbox on my new one. The files are visible but I would like to sync them for offline use. Can you please advise how to go about that as I am unable to...
Desktop
Sync
nicoladonzelli's avatar
nicoladonzelli
Explorer | Level 3

Hello, I have the same problem: after restoring my pc and reinstalling Dropbox many files are available only on-line. They appear with an X and the icon. Only if I open then once they will be storage locally.

I already have read this guide: "access-files-offline" and my configuration appears to by correct. Plus, in Selective sync all the folders are checked as to be stored localy.

But the problem still.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 days ago

Hi nicoladonzelli, thanks for bringing this to our attention.

 

What version of the Dropbox desktop application and your OS are you running on your device?

 

This will help me to assist further!

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