You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
File request link results in blank screen
Anyone else experiencing this problem?
ALL of our file request links result in a blank screen when clicked. It is not a browser issue, as it's been tested across many browsers. I wasn't aware o...
- I resolved the issue by troubleshooting it myself. The issue is with your branding module; if no background colour is set, it results in a blank screen.
Jay
Dropbox Staff
Dropbox StaffThanks for the input, I'll add these comments onto the support ticket, as I believe at this point it's best for them to investigate further on their end, as it appears to be account-specific.
- I resolved the issue by troubleshooting it myself. The issue is with your branding module; if no background colour is set, it results in a blank screen.
