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jeanzbeanz's avatar
jeanzbeanz
Helpful | Level 5
8 years ago

Dropbox not uploading/ uploading v slow

I have dropbox installed on multiple devices and they all work fine, except it has suddenly stopped uploading on my windows laptop. I moved a load of photos off my phone onto dropbox on my laptop l...
desktop
sync
upload
Windows
  • Jane's avatar
    Jane
    8 years ago
    Hey walwar, 
     
    Let me send over some more details and tips to determine the cause!
     
    • For starters, you may have a look here for some steps to adjust your bandwidth locally. 
    • Secondly, you could try force quitting all other applications and see if this helps improving your syncing speed. 
    • Also, let me ask you whether you’re in a work or home environment. 
    • You could use the link below to check your connection speed through your ISP and local network by using the following link: http://www.speedtest.net/
     
    I’ll be following-up here, so please keep me updated in your reply! 
Kennyjee's avatar
Kennyjee
New member | Level 2

I am confused about the ability to set bandwidth manually. The moderator stated that if you have more bandwidth you can set Dropbox to sync as fast as your bandwidth will allow. I have 300 Mbps fiber up and down  and still stuck with 60kbps. I quit

hpzzep's avatar
hpzzep
Helpful | Level 5
8 years ago

You are right to quit.
They know this problem persists and they refuse to fix it.
You'll get an email by an employee that seems to try to help you but really doesn't do anything but direct you to so called solutions that everybody knows don't help at all.
Dropbox seems set to transform to a pure b2b company rather than help normal human customers who pay €100 a year for a service that just won't work properly. Where I come from we call that THEFT!

 
[This thread is now closed. If you have a similar or new question, you could post it in the Find Answers section here. Jane]

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