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jeanzbeanz's avatar
jeanzbeanz
Helpful | Level 5
8 years ago

Dropbox not uploading/ uploading v slow

I have dropbox installed on multiple devices and they all work fine, except it has suddenly stopped uploading on my windows laptop. I moved a load of photos off my phone onto dropbox on my laptop l...
desktop
sync
upload
Windows
  • Jane's avatar
    Jane
    8 years ago
    Hey walwar, 
     
    Let me send over some more details and tips to determine the cause!
     
    • For starters, you may have a look here for some steps to adjust your bandwidth locally. 
    • Secondly, you could try force quitting all other applications and see if this helps improving your syncing speed. 
    • Also, let me ask you whether you’re in a work or home environment. 
    • You could use the link below to check your connection speed through your ISP and local network by using the following link: http://www.speedtest.net/
     
    I’ll be following-up here, so please keep me updated in your reply! 
Claire G.10's avatar
Claire G.10
New member | Level 1

Hi everyone!

As you may know, all of the Dropbox servers are located in the US (and you might live far from those servers).
Moreover, your connection speed to Dropbox depends on the routing you get between your ISP and our servers, and may be slower than your ISP's rated speeds.

Could you try resetting your connection? It might get you a different route and better speeds :) but that is outside of our control :(.
Some ISPs also throttle sustained connections so if you see an initial high connection speed followed by lower speeds, that could be the reason.

You can also configure Dropbox to use all of your network bandwidth, as the default setting includes some throttling in order to keep Dropbox from impeding other network traffic while syncing.

You can read about how to adjust the Dropbox network bandwidth here:

https://help.dropbox.com/syncing-uploads/faster-sync

I hope this helps!

hpzzep's avatar
hpzzep
Helpful | Level 5
8 years ago
just more bull**bleep**!
it's not our machines that cause this problem.
droop takes out money and hides under a rock.
i've ended my subscription.

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