You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jeanzbeanz's avatar
jeanzbeanz
Helpful | Level 5
8 years ago

Dropbox not uploading/ uploading v slow

I have dropbox installed on multiple devices and they all work fine, except it has suddenly stopped uploading on my windows laptop. I moved a load of photos off my phone onto dropbox on my laptop l...
desktop
sync
upload
Windows
  • Jane's avatar
    Jane
    8 years ago
    Hey walwar, 
     
    Let me send over some more details and tips to determine the cause!
     
    • For starters, you may have a look here for some steps to adjust your bandwidth locally. 
    • Secondly, you could try force quitting all other applications and see if this helps improving your syncing speed. 
    • Also, let me ask you whether you’re in a work or home environment. 
    • You could use the link below to check your connection speed through your ISP and local network by using the following link: http://www.speedtest.net/
     
    I’ll be following-up here, so please keep me updated in your reply! 
Douglas S.'s avatar
Douglas S.
New member | Level 1

I have a 5MB upload hard wired internet. Yet when I upload large files using my desktop application, I'm only getting 10-66kb transfer speeds. Why so slow? My ISP has checked and found nothing wrong with my service. Is Dropbox "throttling back" my upload speed? There are no other devises being used that would reduce band width. Please help!

Jeff N.3's avatar
Jeff N.3
Helpful | Level 5
10 years ago

We might as well just close this thread. (If such a thing is possible) It is obvious Dropbox doesn't want to answer this question. Frankly I could throw a baseball blindfolded at Dropbox HQ and hit a software engineer in the back of the head that could answer this question in 15 minutes. Its the same reason you wait 10 minutes to check out at Walmart. Not enough resources have been devoted. It is almost certainly a problem of economics. If they deployed enough EC2/S3 resources then things would speed up, but that would cost money. We can only hope that the cost curve for their architecture cheapens faster than the cost curve for end-user internet bandwidth. If it doesn't, we are all in for some great disappointment.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!