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david b.126's avatar
david b.126
New member | Level 2
8 months ago

Dropbox contents different on my laptop, desktop, and phone

On my HP desktop in File Explorer, I have many files under Dropbox. This list differs wildly from my FIle Explorer on my HP laptop, my phone, and Dropbox.com. CLicking on either of the Dropbox icon...
desktop
sync
JustinK_'s avatar
JustinK_
Icon for Dropbox Product Manager rankDropbox Product Manager
8 months ago

Hi David, can you check to see if you have selectively synced any folders or files on Dropbox Desktop? Oftentimes Dropbox will recommend users selectively syncing out (essentially making online only) large folders or files so that syncing is faster and you save space on your local drive.

 

You can see if this is the case by going to your sync preferences on desktop, and then clicking on "select folders". If you have items checked off those are online only, and won't show up in file explorer.

 

 




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