You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jg2599's avatar
jg2599
Helpful | Level 5
5 months ago

Bring back File Request option in File Explorer.

I used to be able to initiate a "Request Files" by right clicking on the file I wanted the documents to go into.  This is more efficient that having to go to the web version, as I 99.9% work out of t...
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DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager

Hey Orion C.,

 

Thanks for sharing your thoughts. We completely understand your concerns. Please know that we value everyone's feedback, and it helps us improve our processes.

 

I want to assure you that we’ve acknowledged the issue and are working hard to find a solution.

 

Our team is currently following our internal processes to address this.

 

We really appreciate your patience as we work through this. We’ll keep you in the loop as we receive more updates.

 

Thanks for being part of the conversation.

Orion C.'s avatar
Orion C.
Collaborator | Level 8
3 months ago

I still don't understand your answer within the current context. What has to happen to "find" a solution that your team already had? As a former software developer, that genuinely makes no sense to me. I just can't tell whether the source of this obfuscation is your communication style, or is instructed from the development team themselves. It doesn't really address my concern about this communication, almost at all. You keep stopping short of a commitment. Who is behind this?

  • DBX_Pedro's avatar
    DBX_Pedro
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey everyone, 

     

    We just wanted to let you know that we’re working on it, but it will take a bit of time.

     

    We understand that the time it is taking to resolve this situation hasn't been the best; however, we really appreciate your patience while we sort this out.

     

    We’ll keep you posted as soon as we hear more from the team. 


    Thanks for understanding.

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