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NBF's avatar
NBF
Helpful | Level 6
5 years ago

Are Dropbox and Adobe Acrobat (Document Cloud) supposed to be syncing?

I opened a Dropbox file in Adobe Acrobat Premium and later discovered Dropbox has (quietly) given Adobe Acrobat Premium read/write access to my entire Dropbox folder hierarchy. Every Dropbox file has...
Sync
Third Party Integrations
  • NBF's avatar
    NBF
    5 years ago

    Hi Jay,

     

    Thank you for the response. Apparently I've been using Dropbox/Adobe Integration without knowing what it entailed:

     

    https://help.dropbox.com/installs-integrations/third-party/adobe-partnership#pay

     

    Based on my chat with Dropbox support, the way this integration has been implemented, when I use Adobe to edit a Dropbox pdf file, Adobe gets access not only to a copy of that file, but to the entire Dropbox folder structure.

     

    When I gave Adobe Acrobat Reader access to files and folders in my Dropbox, I thought that would be on a file-by-file basis, and read-only; instead, Dropbox has given read-write access to EVERY file. Adobe has in the past had security breaches and Dropbox giving Adobe access to all my Dropbox files on the Dropbox server is a security risk. I think this integration should instead have been implemented by transferring a single file back and forth between Dropbox and Adobe.

     

    Thanks,

    Neil

     

    PS. BTW, thanks for the link you provided. It showed that Adobe Acrobat Reader was still connected to my Dropbox account. I disconnected it. I also removed the connection on my iPhone. I still need to figure out how to reorganize pdf files (e.g. remove blank lines and perhaps do OCR) without using Adobe/Dropbox Integration.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Thanks for the message, I can see the reply now that it was moderated.

 

I'm glad to hear we were able to determine why this occurred.

 

To answer your query, you could try exporting files to Adobe to see if it can scan/OCR your document for you. There is also a built-in scanner in the Dropbox mobile app which does the OCR for you, assuming you're on a paid plan.

NBF's avatar
NBF
Helpful | Level 6
5 years ago

Thank you! I will give the built-in scanner in the Dropbox mobile app a try.

 

Neil

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    You're welcome, NBF, enjoy your weekend!

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