We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

yl4882's avatar
yl4882
Helpful | Level 5
2 years ago

raw=1 stop working in safari. Why?

I am using raw=1 to render images in the website I built, the images were working fine on every browser util yesterday (08/09/2023), and now stop working on safari. Does anyone experience the same th...
Error Messages
Share
  • lisadbx's avatar
    lisadbx
    2 years ago

    We just released the fix for the issue on Safari with "raw=1" links. Please let us know if you still have any issues.

yl4882's avatar
yl4882
Helpful | Level 5
2 years ago

Hello all, I tried the thread that links to links to this thread, and safari started working again by modifying using dl.dropbox.com or dl.dropboxusercontent.com.

Hope this helps!

  • porg's avatar
    porg
    Helpful | Level 5
    2 years ago

    My previous message was falsely reported as spam.

     

    Again with fewer links to hopefully not get flagged false positive again.

     

    I experienced this bug in the wild in this WordPress forum thread that I started:

     

    https://wordpress.org/support/topic/responsive-attribute-shall-have-value-at-certain-breakpoint-but-unset-on-lower/

     

    1) In my initial post on top

     

    dropbox.com /scl/fi/<identifier>/<filepath1>?rlkey=XXX

     

     

    2) a+b) In my second post I used 2 links with this pattern

     

    dl.dropboxusercontent.com /scl/fi/<identifier>/<filepath2>?rlkey=YYY

     

     

    Chrome + Firefox: Load all 3 links fine.

     

    Safari: All links work fine when clicked. But in addition I also had the videos embedded inline as IMG elements, which Safari allows. It treats them like animated GIFs (autoplays, looped, muted). This worked fine yesterday. But not when I revisited the page.

     

    Interestingly a hard reload helped. Maybe your browser caching busting/policies are not set up correctly? (Especially in conjunction with redirects, something probably messes up Safari). Although theoretically link pattern 2ab should not use any HTTP redirects, so should serve with HTTP 200 according to your documentation.

    • Freqs's avatar
      Freqs
      Helpful | Level 5
      2 years ago

      That did work, I just changed the link and added the dl.dropbox.com up front and Safari now loads fine, dl.dropboxusercontent.com work fine too. Fortunately I only had to modified a hand full of new links and all the legacy links still work. Thanks! 

       

      • mdlahey's avatar
        mdlahey
        Explorer | Level 4
        2 years ago

        Did it work only for DL=0 and DL=1? When I try to modify links to (dl.dropboxusercontent.com) it only will download and does not pay attention to the raw=1 modifier. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!