You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Squick55's avatar
Squick55
Explorer | Level 3
3 years ago

Problem backing up downloads folder

I upgraded my hard drive to an SSD drive earlier this year and apparently I never set up the backup for the downloads, documents and desktop. I just went to do so and when I click setup I get an erro...
Computer Backup
Dropbox Backup
Folders
Squick55's avatar
Squick55
Explorer | Level 3

Okay, I guess I forgot but the SSD I installed was only 480 GB(the C drive) because my intention was to just use it for program files and thought I could use the old standard 2TB hard drive for my Dropbox folder. Last night I was thinking that it was a 2tb SSD divided up into 2 different drives, I don't know what I was thinking. So now my question is, being that my main objective is to be able to backup the downloads folder and the desktop, can those folders be moved to the other drive (D:) without screwing things up? We only have the one account on the computer so I'm not too concerned with them not being under a specific user.

 

Any help would be much appreciated. I really don't want to have to buy a bigger SSD just to make this all work.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Thanks for the info. If you do plan on using computer backup, the Dropbox folder would need to remain on the C drive, so you won't be able to move it to another drive, either internal or external.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Yes, in order to setup the computer backup, both the Dropbox folder and the Documents, Downloads, Desktop folders would need to be on the C drive. They'd also need to remain there permanently. 

       

      Moving the Dropbox folder back to the C drive isn't the issue, since it can be done in the desktop app settings, although it sounds like you'd experience issues in the future with the space on that drive in general (since there isn't much space left on that disk afterwards).

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!