You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Aaron J.1's avatar
Aaron J.1
New member | Level 2
9 months ago

New computer not making files local

I have a Dropbox that I've maintained for nearly 14 years over various devices, and on my latest computer I've found that the files aren't syncing to offline mode automatically. I changed the setting...
desktop
Dropbox Basic
sync
  • Jay's avatar
    Jay
    9 months ago

    Hi Aaron J.1, thanks for bringing this to our attention.

     

    Have you tried right clicking the Dropbox folder and choosing the option to make it available offline?

     

    What OS version are you running on that machine?

     

    Keep me posted!

Copperheadproduction's avatar
Copperheadproduction
New member | Level 2

I upgraded recently to Windows 11, and I can no longer find any option to make a file or folder available offline. I've been using Dropbox for over a decade. I NEED to get access to these files. What is going on?

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Copperheadproduction, besides the offline/online-only options, do you see any other Dropbox options when right clicking on your files? 

 

If not, I’d like you to check your system tray and let me know if a small Dropbox icon appears there and what its syncing status and app version are.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions