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Forum Discussion
Never-ending Backup in Dropbox Backup
For a couple of weeks now I have noticed this phenomenon... When I opened the Dropbox Menu icon on my iMac I noticed that the Mac was backing up yet "Everything is up to date". I have checked in Fin...
Hi Megan
Good news!
I deleted version 159.3.5865 and downloaded/installed version 158.4.4564 and all is now well.
Many thanks for the help from you and your team.
John
Megan
Dropbox Staff
Dropbox StaffHi jhedleyj, how are you today?
Interesting behavior you got going on there.
Can I ask the version of the desktop app that you have installed on your device? You can see this by hovering your mouse over your little Dropbox icon, that's on your menu bar next to your WiFi icon.
Let me know more, and we'll take it from there!
Hi Megan
The icon says “Dropbox 159.3.5865 Up to date”.
In the meantime nothing has changed. The dropdown panel still says it is still backing up but at the same time it is up to date!
Regards
John
- Jay
Hi jhedleyj, do you have any files that are currently in use, which might prevent them from being uploaded to the site?
Hi, Jay
I have checked through my most recently used files and can find nothing unusual. I have checked through the files I have backed up and all of them have the green tick next to them. I have also closed all my apps except for Safari and stopped my Time Machine backups. No change.
Curiously, The folders I backup from my Mac are exactly those that I have stored on my external SSD but they back up at different times. The SSD backup takes place in the early hours when the Mac is not being used at all. I shall unplug the Time Machine drives and my SSD to see if that does anything.
- Megan
Hey jhedleyj, while you're at it, you might also want to leave the Beta testing and after that install the stable version of the app.
I'll be waiting for your updates.
