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Forum Discussion

quantum88's avatar
quantum88
Explorer | Level 3
30 days ago

My videos are automatically uploaded to Instagram. How can I stop it?

Something has changed here for the worse. Why is Dropbox making decisions for me without my permission?? I have uploaded a video which then I was going to post to Instagram FROM my Instagram acco...
Mobile
upload
  • Hannah's avatar
    Hannah
    29 days ago

    Hi again, quantum88.

    Just to clarify, the backup and Camera Uploads desktop app preferences can only be accessed from the desktop app preferences on your computer, not online or from the mobile app.

    If you're not even using the desktop app, then I still think it's not related.

    However the screenshot you sent us after recreating the issue, leads me to think that the videos are getting uploaded to your "Instagram" folder in your Dropbox account, not your Instagram account.

    You mentioned you have a folder named "Instagram" in your Dropbox account, right?

    I believe that if you tap on that "Instagram" hyperlink, you should get directed to the folder.

    Can you check so we can confirm this?

quantum88's avatar
quantum88
Explorer | Level 3
28 days ago

ok, thanks.

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