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Forum Discussion
My upload pauses on the website due to bad WiFi connection - will it resume? How can I resolve this?
Hi, I'm trying to upload a 450mb file to DB via the browser, however it gets to about 15% then "pauses" with the brown box saying "Upload paused - make sure your internet connection is stable". Im travelling with access to some pretty rubbish public wifi, but really need to get this uploaded. Is there a way to un-apuse it, or does DB unpause automatically once the upload speed is good again?
(FWIW Ive tried to log into the DB client but I keep getting sent in a loop where it asks me to log in via the web, which I do, then the webpage asked me to launch the client, which I do, which asks me to log in via the web, etc etc etc. so Im assuming the public wifi is on some VPN that results in the login not working properly.)
- Nancy
Dropbox Staff
Hey Steamtronic, thanks for posting here!
Is there another browser you can use as a way to test this? Does the upload still hang at 15% there?
What about incognito mode?
Feel free to send me a screenshot of the error you see, if you can.
Ping me for more info.
