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Forum Discussion
myguymo
10 days agoNew member | Level 1
My shared links can't be viewed properly (the content isn't showing).
Hello team,
When I click on the 'share' button on a folder to generate a link, and then view the link, I can't view the database properly. This persists on all browsers, and devices including ...
- 8 days ago
Hi Everyone,
This issue has been resolved! All folder previews should be back in working order. Please let us know if you're still experiencing any difficulties with folder previews.
Patreon_JuanpiAMVs
New member | Level 1
I have the same problem! Using other devices or browsers does not work. The problem is with DropBox
Nancy
10 days agoDropbox Staff
Hey myguymo and Patreon_JuanpiAMVs! Thanks for reporting this here.
Out of curiosity, is this happening for a specific folder on your account (for which you’ve created this shared link)? Have you generated shared links for other folders and you see the same thing?
Have you both tried an incognito window?
Let me know.
- Patreon_JuanpiAMVs10 days agoNew member | Level 1
Hi Nancy Yes, I have tried incognito mode and using various browsers, also on phone, same problem.
It happens to me in all folders - myguymo9 days agoNew member | Level 1
Hey, thanks for the quick message. I've tried creating shared links with all folders and the issue persists on all devices including incognito mode.
- BenDBX9 days agoCommunity Manager
Hi Everybody
Thanks for bringing this to our attention. I've flagged this with our engineering team for further investigation and I'll provide an update here when I have more information to share.
Ben
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