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Jerry H.14's avatar
Jerry H.14
Explorer | Level 4
3 years ago

Moved Folders into OneDrive and I cannot access one of them

I moved two very large directories from Dropbox folder into my OneDrive folder. Well, I tried anyway. One folder appears to have moved everything over. The other hasn't and now many of my files on...
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  • Hannah's avatar
    Hannah
    3 years ago

    Hey Jerry H.14, thanks for coming to our Community with this.

     

    When you move a file or folder out of the Dropbox folder, Dropbox considers this file or folder as deleted.

     

    So, if you're able to access it online, it makes me think that it wasn't really moved out (at least properly, as you've also realized).

     

    How large is this folder? Have you tried downloading it from the Dropbox website instead?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Dropbox does tell you this Jerry H.14 - it gives a pop up telling you it will remove it from all devices etc. HOWEVER it only appears once if you tell it not to appear again. 

  • Jerry H.14's avatar
    Jerry H.14
    Explorer | Level 4
    3 years ago

    Great to know. Thanks.

    I'm still stuck however in that I have a huge folder caught in between OneDrive and Dropbox Online - because I cannot access files in my desktop PC Dropbox folder (which is alarming to say the least).


    Any help would be appreciated!

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