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Forum Discussion
missing folders from a shared folder
Hi all! Data has disappeared from the shared directory...... Part of the shared directory and sub directory disappeared. The missing directories are not even in the deleted folders (trash). This app...
I finally accepted this solution. I re-uploaded the missing files to the shared directory. I was able to get them from a TimeMachine (MacBook) backup in an older version.
Thank you for all for cooperations and advise.
Mark
Super User II
Super User IIWhat is www.dropbox.com/events showing?
only a few files (on the order of drives) were shown to have been deleted. For 99% there is no record of erasure.
- Mark
Is the folder that is missing a shared folder or a subfolder of a share?
a subfolder of a share
Maybe the MacBook update had an effect? Sonoma 14.0 . File indexing took a long time. A cloud icon appeared on the shared directories at that time.
- Walter
Dropbox Staff
Hey tomasewski, sorry to jump in here, but can you clarify if you're able to find any sign of this subfolder in your events page?
Did any member of the shared folder move or delete the subfolder in question?
If you're looking at your computer, have you made sure that the desktop app is up to date in your menu bar/system tray and not still syncing?
