You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

mhulse's avatar
mhulse
Helpful | Level 6
4 years ago

Microsoft Excel file extension .XLSB not syncing?

I have a large .xlsm file that I saved as an .xlsb (binary) file to reduce size by 90% and improve loading efficiency by 50% faster. I can see and launch this file without any issues, however, it doe...
desktop
sync
  • mhulse's avatar
    mhulse
    4 years ago

    I found the solution. If I use the Desktop APP to store the file in the shared folder it is visible and accessible. It it when I am using my desktop computer directories to access/create/move, the file does not appear.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
The possibility is that they are not viewing the correct shared folder, or your file is not in a shared folder.

Could you attach a screenshot showing its location on the Dropbox site from your account, while hiding any other personal details?
mhulse's avatar
mhulse
Helpful | Level 6
4 years ago

I found the solution. If I use the Desktop APP to store the file in the shared folder it is visible and accessible. It it when I am using my desktop computer directories to access/create/move, the file does not appear.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!