We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

davegee9000's avatar
davegee9000
New member | Level 2
10 months ago

Make available off line doesn't do anything (v 191.4.4995 FileProvider macOS 23D56)

one job to do. Literally does nothing when I try to force it to download all selected folders that haven't downloaded
Desktop
Mac
Sync
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hey davegee9000, thanks for letting us know about this.

 

Is the application syncing files (additions/edits/deletions) otherwise?

 

What's the sync status when you hover over the Dropbox icon?

 

Let me know and we'll go from there.

  • davegee9000's avatar
    davegee9000
    New member | Level 2
    10 months ago

    yes it's syncing deletions and other stuff. Menu bar is idle and says Up to Date

    • davegee9000's avatar
      davegee9000
      New member | Level 2
      10 months ago

      I've worked around this by attempting to copy all the files to an external disk and then they are downloaded

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        10 months ago

        That's for the update, Dave, that's pretty strange indeed.

         

        Have you restarted your computer since you first noticed this?

         

        Try quitting the Dropbox app and relaunching it, to see if that helps as well.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!