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Forum Discussion
joepope7
6 years agoExplorer | Level 3
Logic Pro X Files being converted to folders... can't open
I'm having an issue with Logic Pro X files being converted to folders which can't be opened. I see that this was previously reported but no solution was ever published so i'll repost it here.
drop...
- 5 years ago
Yes, thank you! I tried to save the logic project as a folder, rather than a package, and it worked! :)
Celeste
6 years agoDropbox Staff
Hi joepope7, welcome back!
Sorry to hear you did not get a solution to the issue you are having with Logic Pro X files, it appears that your last post was solved due to inactivity.
In order for us to be able to look into this, could you provide me with the below info?
- Screenshots of what you are seeing/any errors.
- Are you getting the same behaviour on both a different browser and incognito/private mode?
- How are you uploading these Logic Pro X files (via the website, or the Dropbox desktop app)?
Thank you in advance!
- joepope76 years agoExplorer | Level 3
It doesn't matter if i'm online or in the app, the result is the same. First let me tell you normal behavior. Typically I can open a logic file and it opens it via the app, OR in Logic i open the file from there by clicking on the parent folder. It loads all the relevant data and off i go.
Happy Path Parent: I click on the folder and open it.
https://www.dropbox.com/s/8upiussavu00azn/Screenshot%202019-09-11%2020.47.06.png?dl=0
Happy Path When Selected: The files load and the file loads into Logic Pro X normally.
https://www.dropbox.com/s/g2sbjsch1q7ck6s/Screenshot%202019-09-11%2020.48.20.png?dl=0
In this case, if i click on the parent file from dropbox it opens up to the 3 folders i mentioned earlier. if I continue to drill down i'll eventually get to individual audio files. IF i click on those then it opens up I-tunes and tries to play it that way.
Sad Path Parent:
https://www.dropbox.com/s/720bsyu7o8a9uik/Screenshot%202019-09-11%2020.42.18.png?dl=0
Sad Path Children:
https://www.dropbox.com/s/u98bfcluydnn751/Screenshot%202019-09-11%2020.43.36.png?dl=0
- Celeste6 years agoDropbox Staff
Thank you for the detailed info joepope7!
In order to look into this a bit deeper, I have reached out to you via email to the email address associated with your Community profile.
Do keep an eye out for my email and send me a quick reply when you can so that we can continue working on this together.
Thanks!
- JustinMM6 years agoNew member | Level 2
Hi, I am having a similar problem with my Logic Pro session in Dropbox. I have shared it with others who are able to open the Session, but when I try to I get only a 383 MB file and no audio files. I can see the audio files in Dropbox (web) (Alt, Media, Resources) but the app (Logic) is not accessing/opening them as it usually does.
- Paler5 years agoHelpful | Level 5
I have exactly the same problem. If anyone could help me out, i would be blessed!
Thanks in advance:)
- Walter5 years agoDropbox Staff
Hey there Paler; thanks for joining our Community and sorry for the late response.
If you're still having issues with this, it may be coming down to the type of the files in question as I believe those are actually containers or package files.
Let me know if this helps!
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