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Forum Discussion

mphcoach's avatar
mphcoach
Explorer | Level 4
5 years ago

iPhone uploads to dropbox suddenly stopped

I have been using Dropbox to store photos from my iPhone for years. Every so often, I upload them from my phone camera by opening the app, touching the photo icon and the uploads begin. It is set to ...
Camera uploads
Mobile
Sync
  • Jay's avatar
    Jay
    5 years ago

    Glad to hear it, mphcoach! Let me know if you need any further assistance in future.

     

    Enjoy your week!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hi mphcoach, thanks for messaging today!

 

I'm sorry to hear about this matter. Could you try disabling and re-enabling the camera upload setting on the phone?

 

Is background uploading enabled on the device? Could you attach a screenshot showing the camera upload settings on the app?

 

Thanks!

  • mphcoach's avatar
    mphcoach
    Explorer | Level 4
    5 years ago

    I have tried the first option - it makes no difference. Note, I repeat, I have changed nothing since before it was Ok to after it was OK

     

    I

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Could you try uninstalling the app, rebooting the phone, and reinstall it to see if this helps?

      • mphcoach's avatar
        mphcoach
        Explorer | Level 4
        5 years ago
        Cool. That seems to have fixed it.

        Thanks

        Martin

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