You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Nousmedis's avatar
Nousmedis
Helpful | Level 6
2 years ago

iPhone 15 pro can't focus close up documents when using the scan utility.

Since purchased the new iPhone 15 pro, it seems that the iOS Dropbox app can't automatically switch to the macro lens (the ultra wide lens), so it can't focus small documents (like tickets or barcode...
Mobile
Sync
  • Megan's avatar
    Megan
    13 days ago

    Hey everyone, happy Monday!

    It seems this issue has been fixed now. Feel free to let us know if you still face any issues, thanks! 😃

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey everyone, happy Monday!

It seems this issue has been fixed now. Feel free to let us know if you still face any issues, thanks! 😃

Nousmedis's avatar
Nousmedis
Helpful | Level 6
12 days ago

Well, two whole years later... but at least it works

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!