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Forum Discussion
I saved some folders to online-only but now I can't see them on my computer
Hello,
I somehow saved some folders to online only... but I cannot see them on my desktop app.
When I click on them in dropbox online it doesn't give me the option to put them back on my desktop.
Please help. I am not to savvy with this stuff.
Valerie
- Jay
Dropbox Staff
Hi vacmmc, thanks for bringing this to our attention.
Could you let us know how you saved these folders as online-only?
Did you perhaps use the selective sync feature, which would remove folders on your computer but keep them on the site?
This will help me to assist further!
- I'm so sorry that I am not sure. I downloaded the app. It then told me to select what I wanted for online only. It said I would still be able to see the folder on my desktop but the folders I selected I can only see online and so I can only add to them online as well.
- Walter
Thanks for the additional information vacmmc - much appreciated.
May I ask if you're running the desktop app at the moment?
If so, could you take a look at your menu bar/system tray and let us know the app's status and version?
