You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Kalak's avatar
Kalak
Helpful | Level 5
6 months ago

I plugged an external drive to my computer, but it's backing up 0% to Dropbox

I've recently signed up with Dropbox Backup and added my external hard drive. I enabled backup for this drive, and selected 'Backup Now' rather than waiting for it to schedule a backup at 9am tomor...
Computer Backup
Desktop
Dropbox Backup
Sync
Kalak's avatar
Kalak
Helpful | Level 5

@Nancy - Screenshots above. This is what happens as soon as I open the Dropbox app, and it stays like this even though it's not uploading/backing up a single byte of data.

 

 

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hey Kalak - thanks for the screenshots and the additional information.

 

Can you please also clarify the size of the external drive and how much data you've stored there? 

  • Kalak's avatar
    Kalak
    Helpful | Level 5
    6 months ago

    @Walter-  It's a 10TB Seagate drive and there is 8.34TB of data on the drive.

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