We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

jsauser11's avatar
jsauser11
Helpful | Level 6
7 months ago

I need to sync my Documents folder in real time with the rest of my computers

Howdy. Installed desktop ver. 197.4.7571 on my Windows 10 desktop machine today, and made a mistake to set my online Documents folder to BACKUP. Now the files that are in that folder are on my Wind...
Computer Backup
Desktop
Dropbox Backup
Sync
  • jsauser11's avatar
    jsauser11
    7 months ago

    Worked it out. Moved my documents folder into the dropbox folder and now multi unit sync is back to where it was before setting up Backup.

robertwold's avatar
robertwold
Explorer | Level 3
7 months ago

Easy fix! Unlink "BACKUP" folder in Dropbox settings. Then set your online Documents folder for real_time sync and move files back to Documents. This will trigger syncing on both devices

  • jsauser11's avatar
    jsauser11
    Helpful | Level 6
    7 months ago

    OK.  I deleted the BACKUP, but now how do I go about getting the files in my Documents folder to re-sync in real time? I set Preferences>Sync to "Available offline", and Selective Sync to PC>Documents, save, but files in my Documents folder do not appear in Dropbox.

    • jsauser11's avatar
      jsauser11
      Helpful | Level 6
      7 months ago

      Worked it out. Moved my documents folder into the dropbox folder and now multi unit sync is back to where it was before setting up Backup.

      • Ravip's avatar
        Ravip
        Helpful | Level 6
        7 months ago

        Did you end up disabling Backup permanently?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!