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Forum Discussion

CFGtech's avatar
CFGtech
Helpful | Level 5
31 days ago

I edit my Excel file, but others don't see my updates and a conflicted copy is generated instead.

Hi, my issue is. When iam in document, that is synced in desktop application. It will not make changes for other users and they cant see me in document, when we are in at the same time. And if i save...
Desktop
Microsoft
Sync
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
31 days ago

Thanks for posting about this here, CFGtech! 

Do you happen to use Dropbox Badge, by any chance? 

Other than that, can you let me know what’s the syncing status and app version of your Dropbox app at the moment? 

Feel free to ping me, when you’ve got more info.

  • CFGtech's avatar
    CFGtech
    Helpful | Level 5
    31 days ago

    Thank you for quick response.

    Yes we are using dropbox Badge.

    Sync status displays: "Your files are up to date" and version is v212.4.5767.

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